Shipping Policy

Unique Memories – Shipping Policy

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Processing Time

 

All items are handmade with care. Orders typically ship within 3–5 business days. Custom or personalized pieces may take longer—please see individual product listings for details.

Shipping Rates & Services We offer standard UK shipping via Royal Mail.

• Flat rate: £3.95

• Free shipping on orders over £50 International shipping is available—rates calculated at checkout.

 

Estimated Delivery Times

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• UK: 2–5 business days after dispatch

• Europe: 5–10 business days

• Rest of World: 7–14 business days

• Please note: delivery times may vary due to customs or seasonal delays.

 

Packaging

 

Each piece is carefully wrapped to protect its materials and emotional value. We use eco-conscious packaging wherever possible.

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Tracking & Updates

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You’ll receive a confirmation email when your order ships. Tracking is included for most services—details will be provided if available.

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Delays & Issues

 

If your order hasn’t arrived within the expected timeframe, please contact us at sales.uniquememories@gmail.com. We’ll do our best to resolve it promptly.