Terms & Conditions

Overview

​

By purchasing from Unique Memories, you agree to the terms outlined below. These policies ensure transparency, care, and mutual respect between artist and customer.

 

Product Details

​

Each item is handmade and may vary slightly in texture, tone, or finish. Product descriptions, sizes, and materials are listed as accurately as possible. If you need clarification, feel free to contact us before ordering.

 

Custom Orders

​

Personalised pieces are crafted with care and intention. Once confirmed, custom orders cannot be cancelled or refunded unless faulty. Please review all details before finalising your request.

 

Payment

​

All payments are processed securely. Prices are listed in GBP and may include applicable taxes. Orders are confirmed once payment is received.

​

Shipping & Delivery

​

Please refer to our Shipping Policy for full details. We are not responsible for delays caused by postal services or customs.

​

Returns & Refunds

​

Please refer to our Refund Policy for full details. Due to the handmade nature of our items, returns are only accepted for damaged or incorrect products. If there’s an issue, please contact us within 7 days of delivery with photos and details.

​

Intellectual Property

​

All designs, images, and content on this site are the property of Unique Memories and may not be reproduced without permission.

​

Contact

​

For any questions or concerns, please email: sales.uniquememories@gmail.com or WhatsApp +447349279045